How can Low-Code service CRM boost your CSAT scores?

 

If your organization measures CSAT, you’re likely familiar with this puzzling situation. Your team works hard and goes the extra mile, and your regular customer interactions seem fine. There might even be a few positive comments here and there. Six months down the line, when the CSAT scores are out, the report card is far from flattering. It’s like a splash of cold water in the face.

You’re left wondering:

  • Are we doing something wrong?
  • What exactly are we doing wrong?
  • Where should we even start to fix this?

Why does this happen? It all boils down to a mismatch between your initial assumptions and the realities of your customer service operations…READ MORE

#CustomerService #LowCodeCRM #Amoga #LowCodeService #CRM

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