Can a Low-Code Service CRM really turn your service center into a relationship hub?

 “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

– Maya Angelou, American civil rights activist and poet.

In a weirdly accurate way, this quote applies well to customer service in today’s corporations. Unfortunately, when customers reach out to a service centre, they expect a humane, empathetic, and organic response–rightly so. However, they often feel as if they’re just speaking to a machine.

“80% of customers say the experience a company provides is just as important as its products and services.” – Salesforce…READ MORE

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